Hoseasons says check in is from 5. On the door of the lodge, it said 3. Get it consistent!On entering, there was a card saying that "we" (the owners? Maintenance staff?) would be round every day and giving a phone number for any problems. I saw no evidence of anyone coming round and, when we sent a text about some issues, we got no reply.The property could have been cleaned better. Big, dirty cobweb in the shower. Lots of other little but more recent cobwebs. Doors were dirty with finger marks. On the walls next to the bed there were marks which I hope were coffee or tea splashes. And some human hairs stuck to the wall.In the bathroom the light didn't work (although there was a light above the mirror which helped). The shower on high power was scalding. On "Eco" you get little more than a dribble, although you can get that to a reasonable temperature. The shower holder fell apart. The flush was enthusiastic but ineffective so it could take 4 or more flushes to get rid of everything. I'm 6ft and I couldn't see any of my face in the mirror unless I bent down. The bin hadn't been emptied.Cooking facilities were OK and the pans were decent. The sofa was the least comfortable that I've ever spent a week with. The advert promised a DVD player, which was part of the TV but it didn't work. The TV was small with a limited number of Freeview channels (basically BBC, ITV, 4 and 5) and the audio was poor: it sounded distorted. And the pedal on the pedal bin was broken. The promised wifi didn't work: couldn't get our phones to connect at all; my laptop did connect but couldn't connect to the Internet. I did re-check the advert and the DVD and wifi appeared to have been removed.The bedroom was very small with a small wardrobe and no drawers at all. There were sockets on one side of the bed. On the other side there were some in the wall but cables to the bedside table would have trailed across the doorway. The bed was OK.There were a number of heaters, which were good and effective.The front door didn't fit brilliantly, with the result that we had a couple of slugs visit us.The view was pretty good.All in all, it was a pretty uncomfortable experience, offset only by the low price.
3 Oct 2024